品質管理

臺北科技大學 115-1 學期課程,課號 361901。

課程大綱

This course enables students to understand the concepts, principles, and domains of quality management. It covers the organization and functions of the quality management department, how to manage the quality of products or services, quality management tools and methods, methods for continuous quality improvement, quality representation methods, how to evaluate the effectiveness of quality management, relevant regulations, and future trends in quality management. The course content includes quality responsibility, total quality management, basic statistics, control charts, probability theory, attribute control charts, acceptance sampling, reliability, and more.

課程進度

Chapter 1- Modern Quality Management and Improvement Chapter 2- The DMAIC Problem Solving Process Chapter 3- Statistical Models or Quality Control and Improvement Chapter 4- Statistical Inference in Quality Control and Improvement Chapter 5- How SPC Works Chapter 6- Variables Control Charts Midterm exam Chapter 7- Attributes Control Charts Chapter 8- Determining Process and Measurement Systems Capability Chapter 9- Time-Weighted Control Charts Chapter 13- Basic Experimental Design for Process Improvement Chapter 15- Basic Acceptance sampling Procedures Final exam

評量方式

midterm 30%, final exam 40%, attendance and particiation 30%

教材

【遵守智慧財產權觀念,請使用正版教科書,不得使用非法影印教科書】 使用外文原文書:是 Statistical Quality Control – A Modern Introduction; by D. Montgomery 東華書局 新月圖書